In the contemporary times, employee management has become a challenging task. The workforce can either positively contribute or mar the productivity of a business. Therefore, it is important for the employers to recruit the right staff and ensure regulation of work ethics and disciple at workplace.
Managers cannot keep a watch over every employee during the working hours. Some decades ago, employee performance was evaluated through appraisal forms at the end of each month. This was a bit slow process of evaluation. Today, there are advanced surveillance tools at the workplace which allow the managers or employers to keep tabs of their employees during the office hours. It is an authentic and fast mode or monitoring employees and helps the employers in decision-making process.
The rising culture of surveillance at offices has led to innovation of a new monitoring technology: mobile monitoring. Since there is a proliferation of smartphones, which are used for a number of activities apart from making phone calls, these are the best device to extract employee information. Digital monitoring helps safeguard the employer interests.
While employee privacy at workplace is a legitimate expectation, such rights of employees must be balanced with the rights of the employers. Every employer has a right to run his business efficiently, and above all, protect his organization from corporate espionage. So one appropriate measure to use mobile monitoring at workplace.
Technology has influenced our cultural landscape and has shaped our businesses. Every small or large organization requires tech devices including laptops, tablets, PCs. Some companies provide cell phones to their employees. By doing so, the employer takes control of the employee data and gets an insight into user privacy. Since employees are hooked to their phones day and night, employers can monitor their activities even outside the workplace.
Most employers are concerned with what their employees do when they’re not around. Employees have the tendency to waste valuable company time when there’s no strictness over them. They’re frequently tempted to check their phones for Facebook or WhatsApp notifications. The constant vibration of cell phones makes them distracted from work and thus affects work productivity. Employees are often seen spending time on online activities during the office hours. They may be playing online games, watching seasons, chatting on social media, or watching illicit content. Such a behavior at workplace is highly intolerant for the employers. Installing a monitoring app on employee cellphones or laptops can allow the employers to monitor exactly what activities are the employees involved in.
Apart from all this, there is always the danger of leakage of confidential company information which often results in heavy monetary losses. Data theft is not a new concept in business. Though techniques have evolved in the past to cater this problem, but it remains elusive. Mobile monitoring seems to be a viable option. It enables the employer to track call logs, texts and chats, email correspondence, etc. of the employees. An explosion of communication platforms has made it more nuanced to track data theft. Through monitoring apps, employers can also track gps location of his employees to determine their exact address at a specific time. It is most likely that your employee might be meeting your business rival after the office hours to exchange your corporate information for certain monetary benefits. The app will instantly alert you if there’s any unauthorized activity taking place.
Location tracking is most beneficial for logistics firms to depict order delivery status and optimize the fuel costs of a firm. In the bottom line, conducting employee monitoring can help improve quality assurance at work. It can also help control misuse of internet within the office premises and employers can warn the employees to curtail their usage of cell phone during the office.